Let AI write the first reply, and press Approve when you're happy
A friendly, on-brand reply that asks the right questions is waiting on your phone. Read it over a brew, tap Approve & Send, back to work.
Speed wins jobs. The tradesperson who replies in ten minutes beats the one who replies in two days almost every time. But you can't reply from the roof.
A reply, drafted before you've looked
When an enquiry arrives, the customer gets a friendly "thanks, we've got your message" and TradeCRM drafts a proper reply that asks the right questions: photos, measurements, when they need it done.
You choose how it sounds
Chatty, formal, short and to the point: set the tone once in Settings. You can also give it your own rules, like "always ask for photos before quoting" or "never give a price by email."
Nothing goes out without your say-so
Out of the box, every reply waits for you. You read it, edit it if you like, and tap Approve & Send. If you'd rather it just got on with it, there's a single switch in the settings to let replies go out on their own.
Either way, the customer's answer comes back into the same conversation on that job (see real two-way email).
In real life
A reply is waiting on your phone. You read it over a brew, tap Approve & Send, and go back to work.
The short version
- A tailored reply is drafted for every new enquiry.
- Set the tone and your own rules once.
- Nothing is sent until you approve it, unless you switch auto-send on.
Reply in minutes, not days
Start your free trial and see your first drafted reply.